Child Care Certificate Programs
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Communication and Interpersonal Skills Certificate
CCEI’s Communication and Interpersonal Skills Certificate program provides 9 clock hours of approved training in communication and interpersonal skills required for child care center directors, child care teachers, school-age teachers, or assistant child care teachers in preschool and/or child care centers in Maryland and other states. Each student in the Communications and Interpersonal Skills Certificate program receives support from an Education Coach (EC). Each EC is an early childhood education specialist and has previous experience working in a child care center or school.
Upon satisfactorily completing the Communication and Interpersonal Skills Certificate program, students should be able to:
- Identify the components of effective communication between families and early childhood staff
- List examples of communication skills and their effective use in early childhood education settings
- Identify and understand verbal and non-verbal communication with children in early childhood education settings
- Identify elements that are important when planning a family event
- Describe the role of the early childhood educator as an advocate and the benefits of effective advocacy
- Identify methods of marketing and promoting an early childhood program
- List characteristics of and strategies for implementing early childhood program good customer service
- Competency based multiple-choice questions
- End of Course Quizzes in multiple-choice format – Students must pass each quiz with a grade of 70% or better to complete the online training course
- Cumulative Final Exam in multiple choice format – Students must pass with a grade of 70% or better to complete the certificate program
- Must be 18 years of age or older
- Must have access to a computer and printer
- Must have a valid email address
- Must have access to the Internet through a CCEI supported JavaScript enabled web browser (i.e. Internet Explorer, Mozilla Firefox, Google Chrome, etc.)
- Must be able to speak, read, and write well enough in the language the course is presented in to understand and complete the course material
Textbook Information: No textbook is required to complete the Communication and Interpersonal Skills Certificate program.
Prospective students are strongly encouraged to check with their licensing representatives to determine each program’s applicability toward state requirements.
Setting: Infant-Toddler, Preschool, and Family Child Care
Program Code: 5401-MD-PD
Program Length: 9 Hours
IACET CEU Value: .9 CEUs
Program Start Date: Rolling Enrollment – Start Anytime
Program End Date: 90 days from enrollment date
Tuition Cost: $99
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