child development classes
online CATALOG
THE INDUSTRY LEADER FOR ONLINE
PROFESSIONAL DEVELOPMENT
THE INDUSTRY LEADER FOR ONLINE
PROFESSIONAL DEVELOPMENT
(1 Course Hour = .1 CEU)
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This course presents guidance and strategies for increasing employee satisfaction and reducing turnover through strong teamwork and an appropriate organizational climate. Participants will learn about the benefits of teamwork and the importance of empowering their employees.
This course examines practical tips for excellent customer service methods in child care programs and provides strategies for training staff in client service. Upon successful completion of this course, students should be able to define customer service, identify guidelines for excellent customer relations and identify strategies for implementing customer service methods in a child care program.
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You have three options for purchasing child development classes online
Students may purchase one hour of child care online coursework or multiple hours at a time.
For $99, a child care professional can purchase an Individual Annual Professional Development Subscription. The subscription allows unlimited access to CCEI’s professional development course catalog for the year of the subscription.