Strategies for Success in Challenging Conversations

(43 customer reviews)

This course focuses on effective communication strategies to use during challenging conversations. Participants will explore elements of communication breakdowns in an effort to prevent them from occurring during important conversations with parents, coworkers, and children.

Additional information

Course Level

Course Language

Course Hours

Course State

Georgia, Kentucky, Nevada, New York

43 reviews for Strategies for Success in Challenging Conversations

  1. Cindy TEMPE, AZ

    I always enjoy your content.

  2. Serina MIDDLETOWN, CT

    I really enjoyed this course. the video really helped. thanks.

  3. Kelly YERINGTON, NV

    very good training i learned alot


    Great information that I will use to further my being a great teacher

  5. Casey RAPID CITY, SD

    These courses are a great learning tool. and it is very helpful in what is offered here for learning courses.


    great training

  7. Karla PUKWANA, SD

    very good points. Is is good to know it will help me deal with stress and handle my conversations better.

  8. Gregorie EUGENE, OR

    I loved this course and felt that it was highly effective

  9. Geraldine GREENSBORO, NC

    Learn a lot on how to communicate effectively

  10. Thenora AUSTIN, TX


  11. Barbara BALTIMORE, MD

    This has course has given me a broader understanding of the importance of communication. We take effective communication for granted actually it’s a skill than could improve our relationships not only in the work place but in all areas of our life.
    Thank you.

  12. suzanne NEWINGTON, CT

    I have enjoyed all the course I have taken so far and plan to implement some of the strategies I have learned.

  13. vigil BLOOMFIELD, CT

    Great, effective course!

  14. pamela MANCHESTER, CT

    applicable information!!

  15. Sherita CLINTON, MD

    This was an Excellent Course and it helped me identify where I am having trouble and how I can change my perspective in order to communicate better.

  16. Margarita N BETHESDA, MD

    I learn more about the selection of appropriate communication strategies which could be addressed to different scenarios.

  17. Karen WESTLAKE, OH

    Excellent review of communication skills and strategies. I will definitely be able to apply what I have learned when communicating with my employees and co-workers.

  18. Emily LAKE GENEVA, WI

    I enjoy using CCEI to complete my continuing education hours while learning about interesting topics!

  19. Brittney NORTH HAVEN, CT

    I really liked this course because I struggle with confrontation as a teacher.

  20. Kimberly ROMEOVILLE, IL

    Enjoyed this training!

  21. King CHICAGO, IL

    Great training on communication!

  22. Elaine STOCKTON, MD

    Good training, it help me to evaluate myself. I will review the information in the course and use the notes as well.

  23. Anagil LAUREL, MD

    I am very happy with everything I have learned.

  24. Lakisha WARREN, MI

    great informatin

  25. Rachel CHARLESTON, SC

    Enjoyed the course.

  26. Maria NEW YORK, NY

    it is great

  27. Sandra DANBURY, CT


  28. Virginia LOUISVILLE, KY

    This was a great class!

  29. Mary LAS VEGAS, NV

    great class

  30. Maranda LA GRANGE, KY

    great course

  31. Almira BALTIMORE, MD

    Material provided in this course was very informative. It helped me gain a better knowledge of different avenues to take and use when communicating with both children and adults.

  32. Theresa GARDNERVILLE, NV

    This concepts will help me to be a much more effective communicator!


    this was great! I hope there is more communication trainings like this!

  34. Cassandra MCDONOUGH, GA

    Very informative course. Thank you!

  35. Destinee TAYLORS, SC

    This course was self-paced and informational.



  37. Carol SNELLVILLE, GA

    I like the survey poll. I thought that was interesting.
    I also like the mention of other courses related to communication to possible take if interested.

  38. Alberta ALEXANDRIA, VA


  39. Jimmy GEORGETOWN, TX

    Liked the video link

  40. Mary DENVER, CO

    Very helpful information

  41. Eddy Johanna ARLINGTON, VA

    It was a nice course

  42. Natasha FAYETTEVILLE, NC

    Great Info

  43. kyra ELKTON, MI

    Great program.

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