Improve Child Care Staff Communication with Online Training

ChildCare Education Institute (CCEI), an online child care training course and certificate provider, offers CCEI960: Staff Communication: Educational Partnerships as a no-cost trial course to new CCEI users during June in recognition of Effective Communications Month.

Poor communication is often at the root of workplace conflicts and other problems, and yet many businesses fail to include communications skills as part of basic job training. CCEI’s Staff Communication course provides directors, administrators, and aspiring directors with a greater understanding of the value of good communication skills, as well as various techniques for listening and responding appropriately to staff, parents, and children. Upon successful completion of this course, students will be able to identify ways to improve their communication skills, promote active listening, and explain methods to be used by staff members to effectively communicate.

“Communicating effectively at all levels is one of the most difficult challenges to overcome for many organizations, whether it’s internal or external communication,” says Maria C. Taylor, President and CEO of CCEI. “Our Staff Communication course helps practitioners learn to listen actively and respond appropriately to various interactions.”

This one-hour, beginner-level training is available as a trial course to new users for CCEI account creation in June. CCEI students with active, unlimited subscriptions can enroll in this course at no additional cost when logged in to their account. Returning users without subscriptions can purchase this child care training course anytime through online enrollment.

For more information on ChildCare Education Institute, visit or call 1.800.499.9907, Monday – Friday, 8 am – 5 pm EST.