Director’s Corner – Measuring Teacher Satisfaction In other sections of the newsletter, we have focused mainly on customer satisfaction. Let’s

Responding to Feedback Whether a family brings an issue to your attention verbally or through a survey, it is vital

Questions to Ask Designing surveys and analyzing the results can get complicated. That doesn’t mean that the survey questions you

Gathering Feedback It is common for child care programs to have family satisfaction surveys that are sent out periodically.  Some

Measuring and Boosting Satisfaction In business, it is quite common for companies to measure customer satisfaction as one way to